Privacy Policy

Please read carefully
This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at site url, or the Nukkad mobile application (collectively, “Nukkad Platform”) made available by Gonukkad.com, a private company established under the laws of India having its registered office at Gonukkad.com, Unit- 521, Tower B4, Spaze I Tech Park, Sector 49, Sohna Road, Gurugram, Haryana - 122018, India. The terms “you” and “your” refer to the user of the Nukkad Platform. The term “Services” refers to any services offered by Gonukkad.com whether on the Nukkad Platform or otherwise. Please read this Policy before using the Nukkad Platform or submitting any personal information to Gonukkad.com. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us at ‘[email protected]’

Your Consent
By using the Nukkad Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Nukkad Platform.

For Micro Website platform - Businesses will be physically verified by Gonukkad.com. Post authorization, business owners will have access to create their own website and list business information. Gonukkad.com does not accept data from any third party or any other related web presence. Business owners would be required to self update the business information using the platform.

Policy Changes
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the Nukkad Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.

Gonukkad.com Formerly and/or its affiliates ("Gonukkad.com ," the "Company," "we," "us," and "our,") respect your privacy and is committed to protecting it through its compliance with its privacy policies. This policy describes: the types of information that Gonukkad.com may collect from you when you access or use its websites, applications and other online services (collectively, referred as "Services"); and its practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to the information Gonukkad.com collects through its Services, in email, text and other electronic communications sent through or in connection with its Services. This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, and/or pay through Gonukkad.com Services and social networks that you use in connection with its Services. Gonukkad.com encourages you to consult directly with such third-parties about their privacy practices. Please read this policy carefully to understand Gonukkad.com policies and practices regarding your information and how Gonukkad.com will treat it. By accessing or using its Services and/or registering for an account with Gonukkad.com, you agree to this privacy policy and you are consenting to Gonukkad.com collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information Gonukkad.com requires, Gonukkad.com may not be able to provide all of its Services to you. If you reside in India, Gonukkad.com , Gonukkad.com, Unit- 521, Tower B4, Spaze I Tech Park, Sector 49, Sohna Road, Gurugram, Haryana - 122018, India, will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services;

If you reside in any other part of the world, Gonukkad.com , located at Unit- 521, Tower B4, Spaze I Tech Park, Sector 49, Sohna Road, Gurugram, Haryana - 122018, India will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

Your data controller is responsible for the collection, use, disclosure, retention, and protection of your personal information in accordance with its privacy standards as well as any applicable national laws. Your data controller may transfer data to other members of Gonukkad.com as described in this Privacy Policy. Gonukkad.com may process and retain your personal information on its servers in India where its data centers are located, and/or on the servers of its third parties (in or outside India), having contractual relationships with Gonukkad.com.

What ‘Personal Information’ do we collect?
User information
To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:

Information you provide us
When you register for our Services, purchase and/or register domain names, use any of our Services; and/or when you contact us directly by any communication channel (e.g., Gonukkad.com’s support tickets, emails), you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform, and Personal Information contained in scanned identification documents (such as an ID card, driver’s license, passport, or official company registration documents).

Information we collect when you use the Services
When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc

We may collect the following information:

• Business Name, Owner Name, Email address, Phone number, Business category
• When you communicate with us (via email, phone, through the Gonukkad.com Platform or otherwise), we may maintain a record of your communication
• Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect information, or approximate location information as determined through data such as GPS, IP address
• Device Information: We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information. Analytics companies may use mobile device IDs to track your usage of the Gonukkad.com Platform
• Stored information and files: Gonukkad.com mobile application (Gonukkad.com app) may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips
• If you permit the Gonukkad.com app to access the calendar on your device, we collect calendar information such as event title and description, your response (Yes, No, Maybe), date and time, location and number of attendees.

We use this personal information we collect to:

• Manage and provide our services to you
• Verify your identity
• Improve our services
• Correspond with Gonukkad.com for customer support
• Participate in the interactive services offered by the Gonukkad.com Platform such as discussion boards, competitions, promotions or surveys, other social media functions or make payments etc., or
• Enable features that require Gonukkad.com’s access to your address book or calendar;
• Report problems for troubleshooting.
• If you sign up to use our Services as a merchant, we may collect location details, copies of government identification documents and other details (KYC), call and SMS details.

Technical information including:

• The Internet Protocol (IP) address used to connect your computer to the Internet
• Browser type and version
• Log in details to our website
• Time zone settings
• Browser plug-in types and versions
• Operating systems and platforms, etc

Visit information including:

• Uniform Resource Locators (URLs) of the websites that you came through to our website and which pages you visited (including date and time)
• Our website page response times
• Download errors
• Length of visits to pages
• Visit duration
• Page interaction information
• Methods used to exit our site

What we do with the information we collect
We require personal information to process your request/s and provide you with a better service. In particular:

• To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties
• To analyze our performance and marketing activities
• To provide you with professional assistance , only upon your request
• To enhance our data security and fraud prevention capabilities
• To comply with any applicable laws and regulations
• For internal record keeping
• To process payment from you
• To improve our products and services
• To send you marketing emails about new offers, promotion, services or other information which we think you may find interesting

We are the sole owners of the information collected on this site and we only have access to the information you voluntarily provide. We will use your information to respond to you, regarding the reason you contacted us and we will not sell or rent this information to anyone.

Where your information is stored
Your data is stored on secure servers operated by us, and will be managed using the robust security measures described below.

Your data may also be saved with trusted third parties solely for the purposes you have provided it to us.

Your personal information may be copied or transferred by us or our trusted third party data processors. We take steps that, in the event your personal information is stored outside, controls are in place to protect in accordance with India data protection and privacy regulations.

Security and storage of your information
To prevent unauthorized access, maintain data accuracy, and ensure the correct usage of information, we monitor and adjust our physical, electronic, and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any third party suppliers are under strict contractual terms to mirror the security policies we currently have in place.

How long we keep your information/ Data Retention
Whenever we collect or process your personal data, we’ll only keep it for a period of 24 months or for as long as we have a legitimate reason to contact you

We may retain your Personal Information (as well as your Users-of-Users’ Personal Information) for as long as your User Account is active, as indicated in this Privacy Policy, or as otherwise needed to provide you with our Services.

​ We may continue to retain your Personal Information after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

​ We maintain a data retention policy which we apply to Personal Information in our care.

Cookie Policy

Use of cookies and other third-party technologies
We and our Third Party Service Providers use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

You can learn more about how we use cookies and similar technologies and how you can exercise control over them in our Cookie Policy

Our Gonukkad.com Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.
Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:

• Authenticating users;
• Remembering user preferences and settings;
• Determining the popularity of content;
• Delivering and measuring the effectiveness of advertising campaigns;
• Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.

A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.

To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.

We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the Gonukkad.com Platform and use our Services, as well as when you visit other online sites and services.

Please see our Cookie Policy for more information regarding the use of cookies and other technologies described in this section, including regarding your choices relating to such technologies.

Changes to this website privacy policy
This privacy policy was published on 24 June 2021 and last updated on 23 June 2021.

We may change this privacy policy from time to time. When we do, all changes to this privacy policy will be published on this page. Check this page from time to time to ensure that you remain happy.

GRIEVANCE OFFICER AND GONUKKAD.COM PLATFORM SECURITY
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at ‘[email protected] or write to our Grievance Officer at the following address:
Gonukkad.com Grievance Officer
Gonukkad.com.
Unit- 521, Tower B4, Spaze I Tech Park, Sector 49, Sohna Road, Gurugram, Haryana - 122018