Flipkart’s Business Model in 2024: How Flipkart Works and Generates Revenue

Flipkart’s Business Model in 2024: How Flipkart Works and Generates Revenue

27 December, 2023


Last updated on 1 May, 2024

Written by Content Team

Flipkart Business Model in 2024: How Flipkart Works?

Are you curious about Flipkart's business model in 2024? Explore how Flipkart works and generates revenue, uncovering the secrets of success in this blog.


Flipkart, a pioneer in the e-commerce industry, operates as a marketplace, embodying the Flipkart model. This model seamlessly connects an extensive network of sellers with potential customers across various categories, exemplifying a robust Flipkart seller business model.

Founded in 2007 by Sachin and Binny Bansal, Flipkart's innovative approach and strategic prowess attracted substantial external funding, propelling it to the top of online retail. This remarkable ascent is attributed to Flipkart's dynamic business model and strategic alliances.

Let's delve deeper into how Flipkart's revenue streams and seller-centric approach have fueled its rapid rise in the world of e-commerce.

Flipkart Business Model

The business model of Flipkart comprises several key elements:

1. Online Marketplace: Flipkart operates an online marketplace where sellers can list their products for purchase by millions of customers across India

2. Commission-Based Revenue: Flipkart earns income by charging sellers a commission based on the sale price of their products. The commission rate varies according to product categories and seller ratings

3. Logistics and Fulfillment Services: Flipkart provides a robust logistics and fulfillment network to assist sellers in delivering products throughout India. Fees are applied for services such as packaging, storage, and shipping

4. Advertising Revenue: Flipkart generates revenue from advertising opportunities offered to sellers, including sponsored products, banner ads, and social media promotions. Advertisers pay to showcase their products, enhancing visibility and sales

5. Subscription-Based Services: Flipkart Plus, a loyalty program, offers customers benefits like free delivery and early access to sales. The company generates income through Flipkart Plus subscriptions and exclusive member offers

6. Financial Services: Flipkart Financial Services, a subsidiary, offers financial solutions to sellers, like working capital loans, insurance, and invoice financing. Revenue is generated through service fees and interest charges

Flipkart's Digital Marketing Approach

The digital marketing strategy employed by Flipkart holds a pivotal role in its achievements, using diverse channels to endorse its products, engage with its customer base, and spur sales.

1. Social Media Promotion: Flipkart maintains a robust presence on popular social media platforms, including Facebook, Twitter, and Instagram. These platforms serve as avenues for product promotion, sharing customer reviews, and active interaction with their followers

2. Search Engine Optimization (SEO): Flipkart makes substantial investments in optimizing its website for search engines, ensuring enhanced visibility and favorable rankings on search engine results from pages

3. Email Campaigns: Personalized emails serve as a tool for Flipkart to keep its customers updated about new product arrivals, exclusive offers, and promotions, thereby bolstering customer engagement

4. Influencer Collaborations: Flipkart partners with social media influencers and celebrities to champion its products and amplify brand recognition

5. Performance-Driven Marketing: Employing advanced targeting techniques, Flipkart tailors its search and display advertising to pinpoint the right audience, driving increased sales and conversions

How does Flipkart operate?

Flipkart serves as an Indian B2C e-commerce platform, connecting consumers with vendors offering discounted products. Shoppers select items, place orders, and receive deliveries. Sellers receive payment after deducting commissions for Flipkart's services.

Here's how Flipkart works:

1. Sellers list products with details and pricing.

2. Customers browse, select, and order products with various payment options.

3. Flipkart notifies sellers and shares order specifics.

4. Sellers use Flipkart's logistics network for product delivery.

5. Payment processing deducts commissions and fees, transferring funds to sellers.

6. Customer support addresses any concerns for a smooth shopping experience.

Additional Revenue Sources

In addition to its core revenue channels, Flipkart derives revenue from diverse avenues:

1. Web Portal: Flipkart collects commissions from sellers utilizing its platform to market their merchandise

2. Listing & Convenience Fee: Sellers pay Flipkart a listing fee, while buyers contribute a convenience fee for expedited delivery

3. Logistics: Sellers are charged for utilizing Flipkart's E-kart logistics service

4. Digital Advertising: Flipkart monetizes its platform by offering advertising space to sellers and brands

5. Subsidiaries: Flipkart's subsidiaries, such as Myntra, significantly contribute to its overall revenue


Flipkart's revenue model and monetization strategies are distinctive and adaptable, serving as a valuable blueprint for e-commerce companies globally. Flipkart is revitalizing its platform by reintroducing local brands and improving the user experience within its all-encompassing business model. With multiple revenue streams, the Flipkart business model has transformed the Indian shopping landscape, inspiring other e-commerce platforms. It stands as a significant player in the Indian economy and a reference for companies, making the Flipkart revenue model a valuable source of insights. If you are a business owner who wants to switch to selling your products online or struggling to build a significant online presence, GoNukkad is an ideal option!

Q. What constitutes Flipkart's Business Model?

A. Flipkart functions as an online marketplace bridging buyers and sellers nationwide. It generates revenue through various avenues, including commission-based fees, logistics and fulfillment services, advertising, subscription-based, and financial services.

Q. How does Flipkart Generate Revenue?

A. Flipkart's revenue streams encompass commissions on product sales, charges for logistics and fulfillment services, advertising revenue, income from subscription-based services, and financial services.

Q. How is Flipkart doing business?

A. Flipkart's business model centers on linking sellers nationwide with customers spanning all regions. With enticing discounts, prompt delivery, flexible returns, and exchange policies, Flipkart has solidified its position as a dominant player in the global e-commerce landscape.

Q. What business model does Flipkart employ?

A. Flipkart is a marketplace that connects eager sellers with potential customers, facilitating sales. This model aligns with the Business-to-Consumer (B2C) framework.

Q. What are Flipkart's sources of revenue?

A. While Flipkart Internet garners revenue through commissions and various services for merchants, Flipkart India primarily generates income by selling products to these sellers. Additionally, it sells goods through its business-to-business e-commerce marketplace, catering to small retailers throughout the country.

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