How To Cancel Order in Myntra: A Detailed Guide

How To Cancel Order in Myntra: A Detailed Guide

25 August, 2023

Cancel order in myntra

Last updated on 16 November, 2023

Written by Content Team

How To Cancel Order in Myntra: A Step-by-Step Guide in 2023

Learn the simple process to cancel an order on Myntra. Follow our guide on 'How to cancel order in Myntra' and ensure a seamless shopping experience.


Ordering products online is convenient, but what happens when you change your mind or circumstances shift? The good news is that canceling an order on Myntra is a simple process. In this guide, we'll walk you through the steps to cancel order in Myntra, ensuring a seamless experience. The key takeaways from this article include understanding the cancellation process, minimizing confusion, and saving time.

How to Cancel My Order on Myntra

Through Myntra's Cancelation Policy, it is possible to cancel order on Myntra in packed/shipped status, provided the cancel option is still available on either the App, Website, or M-site. Items bought on sale are included as well. Any amount you have paid will be credited through the payment mode you opted to complete the payment.

Log in to Your Account

To initiate the order cancellation process, log in to your Myntra account. Click on your profile under “MyMyntra” and navigate to the ""My Orders" section, which is usually found in the top right corner of the website and the bottom right corner on mobile platforms.

Select the Order to Cancel

In the "My Orders" section in the main menu of your App, Website, or M-site, locate the order you wish to cancel. Your orders will be arranged with the most recent purchase right on top. You can use the filter to search for any particular order. Click on the order details to access the order summary page.

Cancel Order Option

On the order summary page, you will find a Cancel Order on Myntra option. Click on this option to begin the cancellation process.

Choose Cancellation Reason

Myntra values customer feedback. Select the most appropriate cancellation reason from the provided options. This information helps Myntra improve its services and serve you better.

Confirm Cancellation

After selecting the reason, review your decision. If you're sure about canceling the order, click the "Confirm Cancellation" button. Your order will now be in the process of cancellation.

Wait for Confirmation

Myntra will send you a confirmation email and notification once your order cancellation is processed successfully. The refund, if applicable, will also be initiated.

In summary, if you want to cancel order on Myntra:

1. Visit the Myntra website or app on your preferred platform.

2. Sign in to your account.

3. Click on the “My Orders” tab.

4. Click on the order you want to cancel.

5. Click on the "Cancel Order" on Myntra button.

6. You will be asked to confirm your cancellation.

7. Click on the “Confirm” button to cancel order on Myntra.

Additional things to keep in mind when canceling your Myntra order:

a. Orders can only be canceled if not already shipped yet.

b. If your order has already been shipped, you can still cancel it, but you may not be able to get a full refund. You may be charged for the shipping services.

c. If you cancel order on Myntra, you will not be charged for the order.

d. If you have already paid for your order, you will be refunded the amount you paid.


Canceling an order on Myntra is a hassle-free process that allows you to change your mind or adjust to unexpected circumstances. By following these simple steps, you can easily cancel order on Myntra stress-free. Remember, keeping the cancellation reason accurate helps Myntra enhance its services for a better shopping journey. For more shopping tips and insights, explore GoNukkad!, your ultimate guide to online shopping. We'll help you stay in touch with the latest trends and recommendations and bring you a world of smart shopping choices that suit your preferences.

Q. Can I cancel any order on Myntra?

A. Yes, most orders can be canceled unless they have already been shipped.

Q. How long do I have to cancel an order?

A. You can cancel your order before it is shipped from Myntra's warehouse.

Q. How can I cancel my order in Myntra after dispatch?

A. Once an order is dispatched on Myntra, cancellation is not possible. Please contact Myntra support for assistance regarding the order.

Q. Can we cancel a order in Myntra before delivery?

A. Yes, you can cancel Myntra orders before delivery by contacting customer support or using the Myntra app or website to initiate cancellation. Request a call back from the customer care team through Myntra app:- Call +91 18004193500 or Myntra's toll-free helpline (826)-024-5327 from your registered number to lodge your complaint

Q. Can I cancel my order through the mobile app?

A. Yes, the cancellation process is similar on the Myntra mobile app.

Q. Can I change my order's shipping address once the order has been placed?

A. Yes! The shipping address of your order can be changed at any time before the order has been processed (packed). You can enter your new address or update your existing one by clicking the 'change address' option provided, under the 'My order' section of the App, Website, or M-site.

Q. What are the benefits of opting for a refund to Myntra Credit?

1. Faster Check-out by using Myntra Credit

2. No need to wait for refunds to reach the source, which may take up to seven days

3. You can use the in-store credit to buy other products immediately after the refund

However, your Myntra Credits have a maximum expiry time of one year for refunds. For each credit under your Myntra Credit balance, you will be able to see its expiry date. Please ensure the amount is utilized before expiry, lest it lapse.

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