How To Close Amazon Pay Later Account: Easy Step To Follow

How To Close Amazon Pay Later Account: Easy Step To Follow

7 December, 2023


Last updated on 7 December, 2023

Written by Content Team

How To Close Amazon Pay Later Account: Easy Step To Follow

Explore strategic reasons and step-by-step methods on how to close Amazon Pay Later account. Streamline your financial commitments and discover the hassle-free closure process.


Introduced by the company in April 2020, Amazon Pay Later offers users the flexibility of repayment for up to 12 months, accompanied by various enticing offers. However, as you delve into using the service, you might find it becoming an unnecessary burden, especially if you already possess a credit card. In such cases, deactivating or closing your Amazon Pay Later account could be a prudent decision.

What is Amazon Pay Later?

Before we delve into the steps of how to close Amazon Pay Later account, it's essential to understand what is Amazon pay later. Amazon Pay Later is a payment method that allows users to make purchases on Amazon and pay for them later. It offers a line of credit, enabling customers to defer payments and enjoy convenient EMI (Equated Monthly Installment) options on their purchases.

Things to Remember Before Closing Your Amazon Pay Later Account

Before proceeding with the closure of your Amazon Pay Later account, it's crucial to keep the following points in mind to ensure a smooth and informed process:

1. Clear Pending Dues: Before initiating the closure, double-check that all your pending dues with Amazon Pay Later are cleared. Unsettled payments may impede the closure process, and the account may only be closed once all outstanding balances are settled.

2. Request a No Objection Certificate (NOC): Once your account closure request is processed, request a No Objection Certificate (NOC) from your lending provider. The NOC is an official confirmation that your Amazon Pay Later account has been closed with no remaining dues. It's advisable to follow up and request the NOC if you don't receive it within 2-3 weeks of your closure request.

3. Reflect on CIBIL Profile: It might take 2-3 months for the closure of your Amazon Pay Later account to reflect on your CIBIL profile. During this period, you might still see the account listed as 'active' on your credit report. Be patient and the status will eventually be updated to 'closed.'

4. Closed Account on CIBIL for Record-Keeping: Even after closure, your Amazon Pay Later account will be displayed on your CIBIL report as a 'closed' account. It is standard practice for record-keeping purposes, allowing future lenders to see your credit history, including closed accounts.

How To Close Amazon Pay Later - Step By Step

Closing your Amazon Pay Later account involves a series of steps, and the process may vary slightly depending on your lending provider. Here's a comprehensive guide on how to close Amazon Pay Later account:

Method 1: Contact Amazon Customer Care

Call the Amazon Pay Later customer care number or Chat with Amazon Customer Care:

1. Reach out to Amazon's Customer Care team through the provided contact options, which include both call and chat features.

2. Request the permanent closure of your Amazon Pay Later account.

Follow Customer Care Instructions:

1. Follow the instructions provided by the customer care representative to complete the closure process.

2. Be prepared to verify your identity for security purposes.

Confirm Closure Request:

1. After following the steps, confirm with the customer care representative that your request for closure has been submitted.

Method 2: Contact Axio (formerly Capital Float) Customer Service

1. Email Axio Support: If the above method doesn't work or Axio is your lending provider, you can reach out to Axio support via email at [email protected].

2. Call Axio Customer Service: Alternatively, you can call Axio Customer Service at 080-68075001 during their working hours (9:00 am to 9:00 pm on all days).

Method 3: IDFC FIRST Bank Customer Service (If Applicable)

If IDFC FIRST Bank is your lending provider, call the IDFC FIRST Bank Customer Service team at 1860 500 9900. This service is available from 9:30 am to 6:00 pm on all working days except the 2nd and 4th Saturday and bank holidays.

Method 4: Reach Out to RBI Ombudsman (If Needed)

1. Register a Complaint: If none of the above methods work, consider reaching out to the RBI Ombudsman, providing all necessary details and documentation.

2. Tracking ID and Notifications: After registration, you will receive a tracking ID to monitor the status of your complaint. Receive email notifications once there is a reply from the RBI.


Closing your Amazon Pay Later service is a hassle-free endeavor. Delve into the three proven methods outlined, ensuring a smooth departure from Amazon Pay Later. Choosing the right how to close Amazon Pay Later method may sometimes be perplexing, but rest assured that each approach outlined here is effective and validated. Optimize your brand's potential, captivate your audience, and lead your industry with Gonukkad.

Q. Is Amazon Pay Later a credit card?

A. No, Amazon Pay Later is not a credit card. It operates as a Buy Now Pay Later (BNPL) service, offered in collaboration with Capital Float and IDFC First Bank.

Q. Are there any charges for using Amazon Pay Later?

A. There are no processing or cancellation fees and no pre-closure charges associated with Amazon Pay Later.

Q. How do I contact Capital Float for Amazon Pay Later queries?

A. Send an email to [email protected] for assistance.

Q. How can I check my Amazon Pay Later credit limit?

A. Your credit limit is immediately communicated to you by the lending provider.

Q. How can I stop automatic payments on Amazon?


  • Visit the Subscriptions tab.
  • Click on the product image (browser users).
  • Choose Cancel subscription, specify grounds, and confirm.

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